Any customer who wishes to make a complaint concerning any of the services provided by Caerus Infosys Limited should initially raise the matter with a member of staff with whom they normally deal or alternatively contact Caerus Infosys Limited with full details of the complaint by e-mail to info@caerusinfosys.co.uk or in writing to Caerus Infosys Limited, Broad Gate, 22-26, The Headrow, Leeds LS1 8EQ. The complaint will then be passed to the relevant person at Caerus Infosys Limited.